If you don't have an IT team or you are relying on your in-house IT team to maintain your systems? It might be time for a change.
What is Managed Services?
The term managed services refers to the practice of outsourcing business management responsibilities to a third party. Examples of managed IT services include: Cloud Storage, Server Maintenance, Data Backup & Disaster Recovery, Authentication, Network Monitoring & Security, Systems Administration, Infrastructure Management, and more.
Small and medium-sized businesses require access to the latest technology to grow but lack the IT budget do it. Managed services enable these businesses to play at the same level as big enterprises without breaking the bank. That's one of several benefits.
1. Prioritize Objectives
Your IT needs will grow as your business grows, and that means increased workload and stress for your staff, especially those who are not tech-savvy. Managed IT services free up employees to focus on the jobs they were hired to do.
2. Get Subject Matter Experts (SME)
New technology doesn't have to be a problem. If your team does not have the knowledge or experience to support a business solution, you may not need to hire and train new employees. Many managed services providers offer an entire team of IT specialists at a flat monthly rate, and you may the option to add or remove specialists based on the needs of your project.
3. Low Costs
Managed IT services eliminates costs associated to hiring, training, and lowers the cost of labor. Since you sign a service level agreement (SLA) that is made specific to your needs, you don't have to worry about unexpected costs.
4. Gain a Partner
Rather than working with multiple people, when you hire managed IT services, you get a dedicated team that knows your business solutions inside and out, and that team is led by manager who will become your single point of contact and your partner in success.
5. Cut-down on Expensive Downtime
Managed IT service does not focus on solving problems after they happen, instead managed service providers take a proactive approach to maintenance. Active monitoring, diagnostic, and troubleshooting detect problems before they ever become an issue. In the event things go wrong, managed IT specialists can provide expert backup and disaster recovery service to get system back online.
6. Receive support when and how you need it
Most managed IT services offer 24/7 flexibility, on-call options, weekend support; providing support on-site or remotely.